Privacy Policy

Last updated: August 21, 2026

At Sound Comforts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you interact with our website, contact us, request an appointment, or enquire about our hearing solutions, we may collect information such as:

• First and last name
• Phone number
• Email address
• City, state, address and ZIP/postal code
• Information provided through enquiry or appointment forms
• Any other information you voluntarily provide to us

Usage Information

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Time spent on pages
• Referring website
• Other diagnostic and website usage information

2. Cookies and Tracking Technologies

Sound Comforts may use cookies and similar technologies to improve website functionality, understand website usage, measure marketing performance, and provide a better user experience.

Cookies may help us remember your preferences and understand how visitors use our website.

Where required by applicable law, non-essential cookies such as analytics, advertising, and remarketing cookies will be used only with your consent.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

3. How We Use Your Information

We may use the information we collect to:

• Provide and maintain our website and services
• Respond to your enquiries and requests
• Schedule appointments and consultations
• Contact you regarding your enquiry or requested services
• Provide information about hearing aids, products, services, offers, and promotions
• Improve our website, products, services, and customer experience
• Understand website usage and marketing performance
• Prevent fraud, misuse, or security issues
• Comply with applicable legal and regulatory requirements

We may contact you through phone calls, SMS, email, WhatsApp, or other appropriate communication channels regarding your enquiry, appointment, products, services, or related information.

4. Sharing of Your Information

We may share your information with trusted third parties when necessary to provide or improve our services.

This may include:

• Service providers who assist with website operations, analytics, communication, or customer support
• Business partners where necessary to provide requested products or services
• Affiliates or related entities where applicable
• Government authorities or law-enforcement agencies when required by law
• Other parties when you have provided your consent

We do not sell your personal information for monetary consideration.

5. Retention of Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and protecting our rights.

When information is no longer required, we may securely delete or anonymize it.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Request information about how your information is being used

To exercise these rights, you can contact us using the details provided below.

Certain information may need to be retained where required by law or where we have a legitimate legal or business reason to do so.

8. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 without appropriate parental or guardian involvement where required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Links to Other Websites

Our website may contain links to third-party websites or services.

Sound Comforts does not control the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any changes will be posted on this page along with an updated "Last updated" date.

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

Sound Comforts

Phone: 080-468-10185

Email: info@soundcomforts.com

Address:
D-188, D Block, Pocket D, Sector 27,
Noida, Uttar Pradesh - 201301, India

For privacy-related requests, please mention "Privacy Policy" in the subject or description of your communication.